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Your Title VI Civil Rights

Purpose

In accordance with Title VI of the Civil Rights Act of 1964, the ASG Department of Public Work's Transit programs operates as follows:

  • Ensure that the level and quality of public transportation service is provided in a nondiscriminatory manner;
  • Promote the full and fair participation in public transportation decision-making without regard to race, color, or national origin; and
  • Ensure the meaningful access to transit-related programs and activities by persons with limited language proficiency.

Learn more by visiting the ASG Department of Public Work's Transit Title VI, or contact the Title VI and Transit Program Manager, Cathy Faoa-Danielson, at 699-5357, or send an email to [email protected]

Complaints

ASG Department of Public Work's Transit programs is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended.

  • No person or group of persons will be discriminated against with regard to routing, scheduling, or quality of transportation service that ASG Department of Public Work's Transit furnishes, on the basis of race, color, or national origin.
  • Frequency of service, age, and quality of ASG Department of Public Work's Transit vehicles assigned to routes, quality of bus stops, and location of routes will not be determined on the basis of race, color, or national origin.

Any person who believes that he or she has, individually, has been subjected to discrimination on the basis of race, color, or national origin may file a Title VI complaint with the ASG Department of Public Work's Transit Division. The complaint should be submitted by the complainant and/or their designee as soon as possible, but must be filed within 180 days of the date of the alleged discrimination.

Learn how to file complaint(Title VI Civil Rights) and how to download Dial-a-Ride's combined Title VI and ADA Complaint form.

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