Your ADA American Disability Act Rights
In accordance to the Americans with Disabilities Act (ADA) of 1990, the ASG Department of Public Work's Transit programs operates as follows:
- Ensure that the level and quality of public transportation service is provided in a nondiscriminatory manner for people with limited mobility that need physical assistance due to a disability;
- Promote the full and fair participation in public transportation decision-making without regard to mobility and/or disability;
- Ensure the meaningful access to transit-related programs and activities by persons with limited mobility, and;
- Provide Accessible Formats in physical assistance, documents, and communications, from large print, Braille, recorded adio, and oral presentation to ensure individuals with disabilities are receiving transportation services as effective as that provided to individuals without disabilities. Dial-a-Ride will use an individualized approach to respond to requests for alternate formats which may include the need for additional information or clarification. Agents of the department, in cooperation with individuals requiring alternate formats, will identify the most appropriate format. Primary consideration will be given to the individual's preferred format.
Learn more by visiting the ASG Department of Public Work's ADA Policy, or contact the ADA Transit Program Manager, Cathy Faoa-Danielson, at 699-5357, or send an email to [email protected] may also click here to download ASG's Transit Policy on making reasonable modifications & for Individuals with disabilities.
ASG Department of Public Work's Transit programs is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its services on the basis of the Americans with Disabilities Act (ADA) of 1990.
- No person or group of persons will be discriminated against with regard to routing, scheduling, or quality of transportation service that ASG Department of Public Work's Transit furnishes, on the basis of people with limited mobility that need physical assistance due to a disability;
- Frequency of service, age, and quality of ASG Department of Public Work's Transit vehicles assigned to routes, quality of bus stops, and location of routes will not be determined on the basis of disability.
Any person who believes that he or she has, individually, has been subjected to discrimination on the basis of disability may file an ADA Complaint with the ASG Department of Public Work's Transit Division. The complaint should be submitted by the complainant and/or their designee as soon as possible, but must be filed and received within 90 days of the date of the alleged discrimination.